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Mikaela DeWitt Business Office Manager

Mikaela DeWitt

Business Office Manager

I started working for the company in 2012 in housekeeping. As I grew closer to each and every resident, my job became my home away from home. After a year and half of housekeeping, I moved onto a concierge position where I found a whole new interest in admin work. I knew that this job was meant for me. Ten months into the position, I was offered the Business Office Manager position to continue my career.
As the Business Office Manager, I am responsible for making our community policies and regulations easy and clear for our residents and their loved ones. I oversee the concierges, meet with family members regarding admission agreements, and manage deposits and billing. I also serve as human resources for the amazing employees by making sure that all policies and procedures are being followed.
Working with seniors has made me come to appreciate the finer things in life. I have learned to slow down and take time with the people I love, including all our residents. I know that working with seniors is what I was meant to do.